DogDude™

Scheduling

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Schedule

Review operational visits, contractor blocks, and customer requests.

0 Events 0 Requests

Calendar

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Visit Contractor Block

Selected Day

Select an event to review its operational details.

0 Events
No calendar events are scheduled for this day.

Create Service Request

Customer Household
Search Customers
Start typing a customer name, phone number, email, DDH code, or pet name.
Pets
Select a customer household to view its pets.

Drop-In Care Daily Schedule

Select the pets receiving care to calculate pricing.

Daily pricing

Start and end dates begin with no visits selected. Dates between them default to Morning, Midday, and Evening. One daytime visit prices at half-day; two or three daytime visits price at the full daily rate. Overnight is an additional per-night modifier.

Date Morning Midday Evening Overnight Day Price

Optional Admin adjustment applied once to the entire request.

Schedule Subtotal $0.00
Manual Adjustment $0.00
Customer Total $0.00

Choose dates and pets to calculate Drop-In Care pricing.

Service Requests

Select a request to review details and process scheduling or status changes.

No service requests match the current filters.
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Recurring Service Series

Select a recurring series to review its schedule, visits, and lifecycle controls.

0 Series
No recurring service series match the selected filters.
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Service Request

Schedule and Assign Visit

Select a service request to schedule.

Qualified contractors will be shown for the selected service.

Scheduling Timezone
America/Phoenix

The entered time is interpreted in the customer household’s primary service-location timezone.

Scheduling Check

Service Duration Warning

The scheduled visit duration does not match the configured service duration.

Recurring Service

Add Recurring Visits

Create a recurring service series and generate its initial visits.

Customer Household
Search Customers
Start typing a customer name, phone number, email, DDH code, or pet name.
Pets
Select a customer household to view its pets.

Qualified contractors will be shown for the selected service.

Every 1 week on the selected weekday(s).

Weekly Days

Optional. Leave blank for an ongoing series.

Minutes per generated visit.

Scheduling Timezone
America/Phoenix

Days of visits to generate initially.

The series uses the household’s primary service-location timezone. Initial visits are generated immediately through the earlier of the series end date or the selected generation horizon.

Contractor Schedule

Add Schedule Block

Add contractor availability, time off, or another operational block.

Hard blocks are checked against assigned visits before saving. Available and Work Shift records are informational and cannot be hard blocks.

Schedule Block Management

Deactivate Schedule Block

Select a contractor schedule block.

Deactivating the block removes it from the active operational calendar and stops it from affecting future scheduling conflicts. The database record remains available for audit history.

Recurring Series

Recurring Service Series

Series Lifecycle

Update Recurring Series

Select a recurring series action.

Visit Generation

Generate More Recurring Visits

Select how far this series should generate visits.

Calendar Event

Event Details

Contractor Time Off

Time Off Requests

Approving a request creates a hard Time Off schedule block for that contractor.

No contractor time off requests match this status.
Request

Service Request

Scheduling

Schedule Requested Visits

Schedule Preview

Selected Date

Existing DDV Proposed Block

Calendar slots snap to 15 minutes. Existing visits and contractor blocks remain visible while you arrange the request.

Service Request

Manage Request Status

Select a service request to manage.

A reason is required when declining or cancelling a request.

Visit Notes

Add or Edit Visit Notes

Select a visit to edit its notes.

Use this for actual visit information that may be shown in customer-facing views.

Internal notes are for DogDude™ staff and scheduling use only.

Notes are human-entered text only. System scheduling metadata is stored separately.

Visit Management

Reschedule or Reassign Visit

Select a visit to manage.

Scheduling Timezone
America/Phoenix

Change the date, time, contractor, or any combination. Contractor conflicts and hard schedule blocks are enforced automatically.

Visit Cancellation

Cancel Visit

Select a visit to cancel.

Cancelling the visit removes its active contractor assignment. Completed and approved visits cannot be cancelled here.